Privacy Policy

Last Updated: September 2026

CynthiaJoy, Inc. (“CynthiaJoy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide through our website. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit cynthiajoyinc.com or contact us through our website.

Our website provides information about our consulting, business solutions, government contracting support, financial stewardship, partnership and program support, and related services.

Information We Collect

We may collect information that you voluntarily provide when you contact us through our website, including:

  • Name
  • Email address
  • Telephone number
  • Organization or company name, if provided
  • Information included in your message or inquiry
  • Any other information you voluntarily submit through our contact forms

Please do not submit sensitive personal information, financial account information, Social Security numbers, passwords, or other confidential information through our website contact form unless specifically requested through an appropriate secure process.

How We Use Information

We may use information submitted through our website to:

  • Respond to inquiries and requests.
  • Communicate with you regarding our services.
  • Respond to government contracting, commercial services, or teaming inquiries.
  • Evaluate potential business opportunities and partnerships.
  • Provide information or services you request.
  • Maintain and improve our website and services.
  • Protect our website against spam, fraud, abuse, and unauthorized activity.
  • Comply with applicable legal and regulatory requirements.

We use information only for legitimate business and operational purposes consistent with the reason it was provided.

Contact Form Information

When you submit information through our Contact & Teaming form, the information is used to respond to your inquiry and is delivered to CynthiaJoy, Inc. through our website email-delivery system.

Information submitted through the form does not create a contract, partnership, joint venture, teaming agreement, or confidentiality obligation.

We do not intentionally make contact-form submissions or visitor information publicly available.

Email and Transactional Email Services

CynthiaJoy, Inc. uses third-party email infrastructure to deliver website-generated messages.

Website form messages may be processed through Brevo, our transactional email service provider, for delivery to the designated CynthiaJoy, Inc. email address.

Brevo may process information necessary to deliver these messages, such as the sender’s email address, recipient email address, message content, and technical delivery information.

We use third-party service providers only as necessary to operate and support our website and business communications. Third-party providers may have their own privacy policies and terms governing their services.

reCAPTCHA and Security

Our website uses Google reCAPTCHA to help protect our forms and website from spam, abuse, and automated submissions.

reCAPTCHA may process certain technical information about a visitor’s device, browser, and interaction with the website for security and abuse-prevention purposes. Google states that reCAPTCHA processes customer data as necessary to provide and maintain the service and support security and fraud/abuse prevention.

Website Analytics and Cookies

We may use analytics tools and similar technologies to understand how visitors use our website, improve website performance, and identify technical issues.

These technologies may collect information such as:

  • IP address or approximate location information
  • Browser and device information
  • Pages viewed
  • Referring website or source
  • Date and time of visits
  • General website interaction and usage information

Depending on the analytics tools enabled on the website, cookies or similar technologies may be used.

Analytics information is used to understand website usage and improve the website, services, security, and user experience.

Cookies

Our website may use cookies and similar technologies that are necessary for website functionality, security, analytics, or other legitimate website operations.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

How We Share Information

CynthiaJoy, Inc. does not sell your personal information.

We may share information with trusted service providers that help us operate the website and conduct our business, such as website hosting, email delivery, security, analytics, and technical service providers.

We may also disclose information when reasonably necessary to:

  • Comply with applicable law or legal process.
  • Respond to lawful requests from government authorities.
  • Protect the rights, property, or safety of CynthiaJoy, Inc., our visitors, or others.
  • Detect, prevent, or investigate fraud, security issues, or unauthorized activity.
  • Support a business transaction or organizational change, where legally permitted.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information submitted through our website against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, complying with legal obligations, resolving disputes, and protecting our website and business.

Retention periods may vary depending on the type and purpose of the information.

Third-Party Websites

Our website may contain links to third-party websites, including websites associated with our specialized DBA services and other external resources.

CynthiaJoy, Inc. does not control the privacy practices of third-party websites. Once you leave our website, your information is subject to the privacy policy and terms of the applicable third-party website.

We encourage visitors to review the privacy policies of any third-party websites they access.

Children’s Privacy

Our website is intended for a general audience and is not directed specifically to children.

We do not knowingly collect personal information from children through our website. If you believe that a child has provided personal information to us, please contact us so that we can review the information and take appropriate action.

Your Privacy Choices

You may choose not to provide information through our contact forms. However, if certain information is necessary for us to respond to an inquiry, we may not be able to respond fully without that information.

If you have questions about information you have submitted to us or would like to request information regarding our handling of your personal information, you may contact us using the information below.

Changes to This Privacy Policy

CynthiaJoy, Inc. may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or privacy practices.

When changes are made, the updated Last Updated date will be displayed at the top of this page.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

CynthiaJoy, Inc.
Email: info@cynthiajoyinc.com
Phone: 252-933-4260
Website: cynthiajoyinc.com